Information Technology

The ministry of the Information Technology Office is to provide and support technology to help communicate the Word of God in the Diocese.

The IT Office manages, supports and protects the Diocese of Brownsville technology systems, including: Network Infrastructure, Website, Email System, Telephone Switch and Computers.

We provide also technology guidance and support to Parishes, Schools and other Diocese affiliates without charge—from computer troubleshooting, to installing Networks!

Alberto Zavala
Director
Email
P. (956) 550-1540

Leonardo Mendez
IT Specialist
Email
P. (956) 550-1547

Jaime Martinez
IT Specialist
Email
P. (956) 784-5004

Help Desk
Email
Help Desk Portal
P. (956) 550-1500

Do you need IT support?

Please access our Help Desk Portal and create a ticket!

Join a Support Session

Office 365 Password Portals

Self-Service Password Reset

If you do not remember your password, reset it here

Password Change

If you know your password but you want to change it, you can do it here.

SSPR Registration

Register for Self-Service Password Reset

MFA & App Passwords

Update your Multi-Factor Authentication settings and App Passwords.

IT Security

Following are a few important tips for keeping your use of computers safe and productive.

  • Back up your computer and keep important files backed up daily, CDOB Network employees make sure to save all your documents to your Home, Share Folder or OneDrive
  • Frequently scan your browser and PC for updates using: Qualys Browser Check
  • Think before you click! Clicking OK to a software installation and entering your password gives the software/web site access to your computer.
  • Do not install more software than you need, and only after you have verified that it is safe.
  • Password protect your computer and protect your password.
  • Be aware about the latest Scam Alerts!
  • Turn on your computer's firewall when outside of the CDOB Network and set your computer to automatically update itself.
  • Make sure your Computer is protected with an updated Anti-virus/Anti-spyware software:
    • Employees using PCs on the CDOB Network should have installed Trend Micro Security Agent (Look for a Red circle with a white line in the task bar)
    •  Everyone else (including employees wishing to protect home PCs) should install one of several good free anti-virus programs such as Bitdefender.

FAQs

Check this video to learn how to setup a NEW Office 365 Account

If you have used already your Office 365 account for some time and now you need to setup MFA and Apps Password on it, check this video. 

Resources

Microsoft Teams

How to join a Team meeting

How to schedule a Teams meeting

How to create an instant meeting

How to show/share your screen

Click here to learn more about Microsoft Teams

OneDrive for Business

Click here to see more OneDrive for Business Videos

Links

If you are new to the computer, don't worry. We can help. These tutorials will allow you to become comfortable with technology in no time.

Get started with Office 365 for business. Install, set up, and use Outlook, Word, Excel, PowerPoint, OneNote, and OneDrive for Business on your devices. Learn about Lync, Yammer, Delve, and more, and see how you can be more productive with Office 365.

OnGuardOnline.gov is the federal government’s website to help you be safe, secure and responsible online.

United States Computer Emergency Readiness Team

registered, you can also update your information here .